FAQs
Please have a look through our FAQs for an answer to your question.
Your speaker will turn on once plugged into your device and you press play on your chosen audio.
Your speaker will turn on once plugged into your device and you press play on your chosen audio.
Android models that don’t have a 3.5mm headphone socket, will require an additional adaptor. All iPhones are compatible.
You can charge your phone at the same time. For Androids you require a 3.5mm headphone socket (comes as standard on most models) and for iPhone’s use the adaptor included.
We recommend sponge cleaning any dirty marks by hand only as machine washing will damage the electrical components inside of the pillow. We also recommend the use of a machine washable pillow protector.
19 x 29″ / 48 x 74 cm which will fit inside a standard pillowcase.
As with all pillows, we recommend gently plumping the pillow daily for comfort.
The pillow can be used like a standard pillow. Wired connectivity allows you listen to any content connected with your device.
The Soundasleep Pillow has an undetectable speaker inside and is filled with soft springy fibres.
Please check your phone settings and refer to your phone’s user guide to make sure that the microphone is set to ‘Allow’ against the app.
For the app to work, it needs to remain open throughout the night. Please check your phone settings and refer to your phone’s user guide to make sure that the Auto Lock / Do Not Disturb and any other settings are not causing your phone to close automatically after a period of inactivity.
No, this will stop the app from working throughout the night.